Move in Process

Congratulations! Your application has been approved! Here are your next steps:

After Approval

  1. If you have not already done so, you will need to schedule a time to tour the unit. Please contact our office to get that scheduled.
  2. Once you have viewed, you will have 24 hours (until 5pm the next business day) to come in and secure the unit. This consists of paying the holding fee and signing the holding fee agreement. This holding fee is a portion of your deposit.
    • Please note: the holding fee MUST be secured funds. Cashier’s Check or Money Order only.
  3. After securing the unit, your move in day will be scheduled.

Before Move in Day

  1. Your rental agreement will be sent to you electronically. Rental agreements MUST be signed by all tenants/cosigners.
    • All adults over the age of 18 will need their own individual email address to sign the lease electronically. Occupants cannot “share” an email address.
  2. The security deposit will be posted to your portal within 24 hours. This must be paid prior to picking up keys on your move in day.
  3. You will need to have an active Renter’s Insurance Policy to comply with the lease agreement.
    • A declaration must be presented prior to picking up keys. This can be submitted via your tenant portal, or brought in person on your move in day.
    • The policy must hold a minimum of $100,000 liability and must list Windermere Management as additionally interested/insured.
  4. Utilities must be transferred into your name prior to move-in. Please refer to your tenant portal for which utilities you are responsible for. Account numbers must be provided prior to picking up keys. These can be submitted via your tenant portal, or brought in person on your move in day.
  5. All move-in charges must be paid prior to picking up keys. Cashier’s Check or Money Order are the only accepted forms of payment at your move-in appointment. We are unable to accept cash or personal checks.
    • If your move-in date is more than 5 business days after you have secured the unit, you are welcome to pay all move-in funds online via the tenant portal. Any payments made less than 5 days prior to move-in must be presented at the move-in appointment in the form of either a cashier’s check or money order.
    • If the online payment is returned for any reason (NSF or cancelled), you will be charged the cost of the NSF, and all move-in funds must be paid via certified funds (cashier’s check or money order)

On Move In Day

  1. All tenants will need to be present on move in day.
  2. If any move in funds/deposits have not yet been paid, a Cashier’s Check or Money Order can be brought to the office during your appointment.
  3. You will receive your welcome packet, which will contain some useful information, as well as a unit inspection that was performed by a Windermere agent prior to your move in. You will have 7 days to add your own notes and return this form to our office.
  4. Congratulations on picking up your keys! Welcome to your new home!

Things to Note about Moving In

  • The condition report is used to help determine how much of your security deposit is returned once you move out. Document everything, even if you are unsure.
    • During our initial inspection, photos are taken of the condition of the unit. These photos can be available on your tenant portal per request. You are more than welcome to provide your own move in photos. Those can be emailed to frontdesk@rentalsbywindermere.com
    • Please be aware that not everything noted on the condition report may be addressed. Any cosmetic repairs/upgrades are subject to owner approval.
  • All tenants need to be present at the move in appointment, as there is paperwork that must be signed in person.
  • If you need to change the time of your appointment, please contact our office. Changing the day of the move in is subject to property manager/owner approval.
  • If you are unable to pick up your keys in person, you may designate someone to pick them up on your behalf. All balances must be paid in full and the lease must be fully signed prior to this. This request must be submitted in writing with the full name of the designated party and a copy of their photo ID, which will be verified during key pick up.